Good or bad, your experience could help improve policing across the West Midlands. They are committed to preventing crime, protecting the public and helping those in need.
Policing is often carried out under difficult conditions. There may be times when you think we haven't delivered the service you expect.
You can complete a complaint form if:
- You are the person who the behaviour you want to complain about was directed towards
- You were 'adversely affected' by the behaviour you want to complain about. A person is adversely affected if he or she suffers any form of loss or damage, distress or inconvenience, if he or she is put in danger or is otherwise unduly put at risk
- You witnessed the behaviour that you want to complain about (this usually means you were an eyewitness, and not for example that you saw it on TV)
- Alternatively, if you have their written permission, you can make a complaint on behalf of someone else who falls into one of these categories
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