The National Prisoners’ Families Helpline (NPFH) is operated by Prison Advice and Care Trust under contract to His Majesty’s Prison & Probation Service (HMPPS).
The NPFH understands that when someone you care about goes to prison you have lots of questions and uncertainties. It can be difficult to imagine what your loved one will be doing on a day to day basis.
Helpline opening hours:
Monday - Friday 9am - 8pm
Saturday and Sunday 10am - 3pm
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