General guidance / manuals

General advice and guidance on a range of matters.

When is CCTV covered by the Data Protection Act?
Most uses of CCTV will be covered by the Data Protection Act. This gives you the right to see information held about you, including CCTV images of you, or i...
Sat, Jan 19, 2019 at 1:05 AM
INQUEST Family Skills Toolkit
The INQUEST Skills and Support Toolkit is a resource for families and friends dealing with the aftermath of a sudden bereavement.  It is funded by the BIG ...
Sun, Feb 11, 2018 at 11:05 PM
Making a complaint to the IOPC (previously the IPCC)
The Independent Office for Police Conduct (IOPC), which was previously the Independent Police Complaints Commission (IPCC), oversees the police complaints s...
Tue, Jan 30, 2018 at 8:00 PM
Legal / casework help
If you do not have legal representation you could contact the charity INQUEST for one of their recommended solicitors firms or to see if you meet the criter...
Sun, Feb 11, 2018 at 11:16 PM
The Samaritans
The Samaritans are there for people when they need help, which could be any time of day or night. People talk to The Samaritans for as long as they li...
Sat, Jun 13, 2015 at 12:08 PM
Detention under the Mental Health Act
The Mental Health Act is the law which sets out when you can be  admitted, detained and treated in hospital against your wishes. It is also known as being ‘...
Fri, Jul 17, 2015 at 2:26 PM
What are Police Liaison Officers?
Police Liaison Officers (PLOs, sometimes known as Protest Liaison Officers) have become a feature of demonstrations and marches since the controversy over t...
Mon, Nov 9, 2015 at 12:36 AM
Choices Education
Choices Education was formed in 2009 by Jocelyn Duncan who has battled with Bipolar Disorder throughout her life. She wanted to help others learn from...
Mon, Nov 9, 2015 at 12:56 AM
BBC Action Line
Information and support for issues covered in recent BBC programmes. Information and resources to help people affected by issues that may have been affe...
Thu, Dec 12, 2019 at 10:23 AM
Making a complaint to The Prisons and Probation Ombudsman
The Prisons and Probation Ombudsman (PPO) can investigate issues about the way you have been treated. The PPO may be able to look at your complaint ...
Thu, Dec 31, 2015 at 8:37 PM